Q: Which quality management concept must be well-defined at the beginning of the project to help avoid rework and schedule delays?
Q: To assist in preventing rework and schedule delays, which quality management principle has to be clearly specified at the outset of the project?
- Quality standards
- Quality action
- Quality assurance
- Quality control
Explanation: Establishing quality standards that are both explicit and well-defined ensures that all parties involved in the project, including the project team and the stakeholders, have a shared knowledge of the quality level that is required for the deliverables. When there are established criteria from the beginning of a project, it is much simpler to avoid problems, lessen the probability of needing to do additional work and stick to the timetable. Within the context of project management procedures, this proactive approach to quality management corresponds to the more general concept of quality planning.